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Ticketing

Todoist
API integration

Ship Ticketing features without building the integration. Full Todoist API access via Proxy, normalized data through Unified APIs, and 30+ MCP-ready tools for AI agents — all extensible to your exact use case.

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Todoist

Use Cases

Why integrate with Todoist

Common scenarios for SaaS companies building Todoist integrations for their customers.

01

Push action items from your platform into users' Todoist workflows

SaaS products like meeting intelligence tools or CRMs can automatically create Todoist tasks for their users when action items are identified — ensuring nothing falls through the cracks without requiring users to leave either tool.

02

Sync ticket lifecycle between your helpdesk and Todoist

Customer support platforms can escalate tickets into shared Todoist projects for engineering teams, then keep status in sync by closing or reopening tasks as the originating ticket progresses — enabling two-way state management across tools.

03

Aggregate Todoist tasks into your product's UI

Time-tracking, invoicing, or daily planner SaaS tools can read a user's active Todoist tasks and surface them natively, letting users start timers, log work, or plan their day without context-switching.

04

Auto-organize work into Todoist projects and sections

SaaS platforms managing client accounts, deals, or campaigns can dynamically create Todoist projects and sections that mirror their own data structures — giving end users a ready-made organizational hierarchy in Todoist.

05

Contextualize pushed tasks with labels and comments

B2B tools can attach labels like @critical_bug or @CRM-FollowUp and add threaded comments to Todoist tasks they create, so users can filter and act on synced work without losing context from the originating system.

What You Can Build

Ship these features with Truto + Todoist

Concrete product features your team can ship faster by leveraging Truto’s Todoist integration instead of building from scratch.

01

Two-way ticket-to-task sync

Map your platform's tickets to Todoist tasks via the Unified Ticketing API, keeping status (open/closed), comments, and assignments synchronized bidirectionally.

02

Automated project scaffolding

Dynamically create Todoist projects and sections when new clients, deals, or campaigns are created in your product, giving users instant organizational structure.

03

Cross-platform comment threading

Push and pull comments between your app and Todoist tasks so that support agents and engineers can collaborate without leaving their preferred tool.

04

Smart task creation with labels and priorities

Create Todoist tasks with assignees, due dates, priority levels, and custom labels directly from events in your platform — like deal stage changes or crash alerts.

05

Active task feed for time tracking or planning

Fetch a user's Todoist tasks and display them natively in your dashboard so users can log time, plan sprints, or build daily agendas without switching apps.

06

Attachment sync and download

Download attachments from Todoist task comments into your platform using the attachment download endpoint, keeping files accessible wherever your users work.

SuperAI

Todoist AI agent tools

Comprehensive AI agent toolset with fine-grained control. Integrates with MCP clients like Cursor and Claude, or frameworks like LangChain.

list_all_todoist_projects

List all projects in Todoist. Returns array of projects with fields including id, name, comment_count, order, color, is_shared, is_favorite, is_inbox_project, is_team_inbox, view_style, url, and parent_id.

get_single_todoist_project_by_id

Get a specific project in Todoist by id. Returns fields including id, name, comment_count, color, is_shared, order, is_favorite, is_inbox_project, is_team_inbox, view_style, url, and parent_id.

create_a_todoist_project

Create a new project in Todoist. Requires name. Returns id, name, comment_count, color, is_shared, order, is_favorite, is_inbox_project, is_team_inbox, view_style, url, and parent_id in the response.

update_a_todoist_project_by_id

Update a project in Todoist by id. Returns id, name, comment_count, color, is_shared, order, is_favorite, is_inbox_project, is_team_inbox, view_style, url, and parent_id in the response.

delete_a_todoist_project_by_id

Delete a project in Todoist with id. This also deletes all its sections and tasks. Returns empty body with status 204 on success.

todoist_projects_archive

Archive a project in Todoist. Requires id. Returns 204 No Content with an empty body after successfully hiding the project (for personal projects, hides for the user; for workspace projects, hides for all workspace users).

todoist_projects_unarchive

Unarchive a project in Todoist. Requires id. Returns 204 No Content on success.

list_all_todoist_tasks

Get all active tasks in Todoist. Returns fields including id, content, description, is_completed, due (date, datetime, string, timezone), deadline, project_id, section_id, labels, priority, order, url, and assignment details.

get_single_todoist_task_by_id

Get an active task in Todoist by id. Returns key fields including creator_id, assignee_id, content, description, due dates, deadline, labels, project_id, parent_id, and url.

create_a_todoist_task

Create a new task in Todoist. Requires content. Returns fields including id (task identifier), content (task text), description, due (date, datetime, string, timezone), deadline (date), project_id, section_id, parent_id, priority, labels, is_completed, creator_id, created_at, and url.

update_a_todoist_task_by_id

Update a task in Todoist. Requires id. Returns content, description, labels, priority, due details, deadline, duration, and other task metadata in the response.

delete_a_todoist_task_by_id

Delete a task in Todoist by id. Returns a 204 No Content response with an empty body upon success.

todoist_tasks_close

Close a task in Todoist using id. Regular tasks are marked complete and moved to history with subtasks. Tasks with recurring due dates are scheduled to their next occurrence. Returns 204 No Content on success.

todoist_tasks_reopen

Reopen a specific task in Todoist using id. Returns 204 No Content with an empty body. Any ancestor items or sections are also restored and appear at the end of their parent list.

list_all_todoist_comments

List comments in Todoist for a given task_id or project_id. Requires one of task_id or project_id. Returns id, content, posted_at, project_id, task_id, and attachment details.

get_single_todoist_comment_by_id

Get a specific comment in Todoist by id. Returns id, content, posted_at, project_id or task_id, and attachment details including file_name, file_type, file_url, and resource_type.

create_a_todoist_comment

Create a new comment in Todoist. Requires either task_id or project_id, and content. Returns the created comment including id, content, task_id or project_id, and related metadata.

update_a_todoist_comment_by_id

Update comment id in Todoist. Requires id and content. Returns id for identification, content for updated text, posted_at for timestamp, task_id or project_id for linkage, and attachment details if available.

delete_a_todoist_comment_by_id

Delete a comment in Todoist by id. Requires id. Returns 204 No Content response indicating success.

list_all_todoist_personal_label

List all personal-labels in Todoist. Returns id, name, color, order, and is_favorite for each label.

get_single_todoist_personal_label_by_id

Get a personal label in Todoist using id. Returns id, name, color, order, and is_favorite in the response.

create_a_todoist_personal_label

Create a new personal label in Todoist. Requires name. Returns id, name, color, order, and is_favorite fields.

update_a_todoist_personal_label_by_id

Update a personal label in Todoist by id. Returns id, name, color, order, and is_favorite fields in the response.

delete_a_todoist_personal_label_by_id

Delete a personal label in Todoist using id. All instances of the label will be removed from tasks. Returns empty response with status 204 to indicate success.

list_all_todoist_shared_labels

List all shared labels in Todoist. Returns an array of label names currently assigned to tasks.

todoist_shared_labels_remove

Remove a shared-label in Todoist by providing its name. This action deletes all instances of the label from associated tasks. Requires name. Returns 204 No Content on success.

todoist_shared_labels_rename

Rename all instances of a shared label in Todoist. Requires name and new_name. Returns empty response with status 204 indicating success.

list_all_todoist_collaborators

List all collaborators in Todoist for a project. Requires project_id. Returns id (collaborator identifier), name (collaborator name), and email (collaborator email) for each collaborator.

list_all_todoist_sections

List all sections in Todoist. Returns id, project_id, order, and name for each section.

get_single_todoist_section_by_id

Get a single section in Todoist by id. Returns id, project_id, order, and name. If the section id has changed due to moving to another project, returns 301 with new URL in Location header.

create_a_todoist_section

Create a new section in Todoist. Requires project_id and name. Returns id, project_id, order, and name of the section.

update_a_todoist_section_by_id

Update a section in Todoist using id. Returns the updated section with fields such as id, project_id, and name.

delete_a_todoist_section_by_id

Delete a section in Todoist by id along with all of its tasks. Requires id. Returns empty body with 204 No Content status on success.

todoist_attachment_download

Use this endpoint to download an attachment file from the system.

Why Truto

Why use Truto’s MCP server for Todoist

Other MCP servers give you a static tool list for one app. Truto gives you a managed, multi-tenant MCP infrastructure across 650+ integrations.

01

Auto-generated, always up to date

Tools are dynamically generated from curated documentation — not hand-coded. As integrations evolve, tools stay current without manual maintenance.

02

Fine-grained access control

Scope each MCP server to read-only, write-only, specific methods, or tagged tool groups. Expose only what your AI agent needs — nothing more.

03

Multi-tenant by design

Each MCP server is scoped to a single connected account with its own credentials. The URL itself is the auth token — no shared secrets, no credential leaking across tenants.

04

Works with every MCP client

Standard JSON-RPC 2.0 protocol. Paste the URL into Claude, ChatGPT, Cursor, or any MCP-compatible agent framework — tools are discovered automatically.

05

Built-in auth, rate limits, and error handling

Tool calls execute through Truto’s proxy layer with automatic OAuth refresh, rate-limit handling, and normalized error responses. No raw API plumbing in your agent.

06

Expiring and auditable servers

Create time-limited MCP servers for contractors or automated workflows. Optional dual-auth requires both the URL and a Truto API token for high-security environments.

Unified APIs

Unified APIs for Todoist

Skip writing code for every integration. Use Truto’s category-specific Unified APIs out of the box or customize the mappings with AI.

Unified Ticketing API

Attachments

Attachments are the files associated with a ticket or a comment.

View Docs

Collections

Tickets and contacts can be grouped into Collections. Collection resource usually maps to the various grouping systems used in the underlying product. Some examples are lists, projects, epics, etc. You can differentiate between these grouping systems using the type attribute of a Collection.

View Docs

Comments

Comments represent the communication happening on a Ticket, both between a User and a Contact and the internal things like notes, private comments, etc. A Ticket can have one or more Comments.

View Docs

Tags

Tags represent a common classification approach used in various ticketing systems. A Ticket may have one or more Tags associated with them.

View Docs

Tickets

Core resource which represents some work that needs to be carried out. Tickets are usually mapped to issues, tasks, work items, etc. depending on the underlying product.

View Docs

Users

Users represent the people using the underlying ticketing system. They are usually called agents, team members, admins, etc.

View Docs

How It Works

From zero to integrated

Go live with Todoist in under an hour. No boilerplate, no maintenance burden.

01

Link your customer’s Todoist account

Use Truto’s frontend SDK to connect your customer’s Todoist account. We handle all OAuth and API key flows — you don’t need to create the OAuth app.

02

We handle authentication

Don’t spend time refreshing access tokens or figuring out secure storage. We handle it and inject credentials into every API request.

03

Call our API, we call Todoist

Truto’s Proxy API is a 1-to-1 mapping of the Todoist API. You call us, we call Todoist, and pass the response back in the same cycle.

04

Unified response format

Every response follows a single format across all integrations. We translate Todoist’s pagination into unified cursor-based pagination. Data is always in the result attribute.

FAQs

Common questions about Todoist on Truto

Authentication, rate limits, data freshness, and everything else you need to know before you integrate.

What authentication method does the Todoist integration use?

Todoist uses OAuth 2.0 for user-level authorization. Truto handles the full OAuth flow, token storage, and refresh so your team doesn't need to manage credentials directly.

How does Todoist map to Truto's Unified Ticketing API?

Todoist tasks map to Tickets, projects map to Collections, labels (personal and shared) map to Tags, comments map to Comments, collaborators map to Users, and file downloads map to Attachments.

Can I close and reopen Todoist tasks programmatically?

Yes. The integration supports dedicated close and reopen operations for tasks via the todoist_tasks_close and todoist_tasks_reopen endpoints, which map to ticket status changes in the Unified Ticketing API.

Does the integration support both personal and shared labels?

Yes. You can list, create, update, and delete personal labels, and list, rename, and remove shared labels. Both are accessible through the Unified Ticketing API's Tags resource.

What operations are supported on Todoist projects?

Full CRUD — list, get, create, update, and delete — plus archive and unarchive operations. These map to the Collections resource in Truto's Unified Ticketing API.

How does Truto handle pagination and rate limits for Todoist?

Truto abstracts away Todoist's pagination and rate-limiting logic. Your application makes standard API calls to Truto, and Truto manages cursor-based pagination and respects Todoist's rate limits automatically.

Todoist

Get Todoist integrated into your app

Our team understands what it takes to make a Todoist integration successful. A short, crisp 30 minute call with folks who understand the problem.

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