Can I use Truto alongside Merge?

Yes. Truto is designed to complement Merge, not replace it. Keep your existing Merge integrations for HRIS, ATS, CRM, Accounting, Ticketing, and Cloud Storage, and add Truto for the 13+ categories Merge doesn’t cover.

What categories does Merge not cover?

Merge focuses on six categories: HRIS, ATS, CRM, Accounting, Ticketing, and Cloud Storage. Truto adds Knowledge Base, Marketing Automation, Security, Analytics, CI/CD, Helpdesk, Instant Messaging, Payment Gateway, Scheduling, Survey, Video, Application Development, Remote Support, and more.

Do I need to change my existing Merge code?

No. Truto transforms all responses to match Merge’s data model. Your existing code, workflows, and data pipelines continue working unchanged.

How long does it take to add a new connector?

Truto has a 48-hour SLA on any new connector. Custom integrations that Merge doesn’t support can be live in two business days.

Does Truto charge per connection?

No. There are zero extra fees per connection. Pricing is based on your plan, not on how many end-customers connect their accounts.

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Where Merge stops, Truto starts

See exactly which integration categories each platform covers

Category	Truto	Merge
HRIS	●	●
ATS	●	●
CRM	●	●
Accounting	●	●
Ticketing	●	●
Cloud Storage	●	●
Knowledge Base	●	○
Marketing Automation	●	○
Security	●	○
Analytics	●	○
Remote Support	●	○
CI/CD	●	○
HelpDesk	●	○
Instant Messaging	●	○
Payment Gateway	●	○
Scheduling	●	○
Survey	●	○
Video	●	○
Application Development	●	○
Custom integration	48 hours	○

SLA on any new connector

extra fees per connection

100s

of live edge integrations

Sprinto

We maintained our HRIS integrations with Merge and added Truto for 20 additional categories. Now we cover every integration requirement.

Prabodh, VP of Engineering

Maintained existing Merge HRIS workflows

Added 220+ integrations via Truto

Moved 4 engineers from integrations to core product

How it works

Add Truto alongside Merge in three steps.

No rip-and-replace. Keep what works, add what’s missing.

Identify gaps

We analyze your current Merge setup and identify missing integration categories your users need.

Route via Truto SDK

Keep existing Merge endpoints unchanged. Route only new categories through Truto’s unified API.

One data model

Truto transforms all responses to Merge’s data model, helping you avoid making any changes to your code.

FAQ

Common questions about using Merge and Truto together.

Can I use Truto alongside Merge?: Yes. Truto is designed to complement Merge, not replace it. Keep your existing Merge integrations for HRIS, ATS, CRM, Accounting, Ticketing, and Cloud Storage, and add Truto for the 13+ categories Merge doesn’t cover.
What categories does Merge not cover?: Merge focuses on six categories: HRIS, ATS, CRM, Accounting, Ticketing, and Cloud Storage. Truto adds Knowledge Base, Marketing Automation, Security, Analytics, CI/CD, Helpdesk, Instant Messaging, Payment Gateway, Scheduling, Survey, Video, Application Development, Remote Support, and more.
Do I need to change my existing Merge code?: No. Truto transforms all responses to match Merge’s data model. Your existing code, workflows, and data pipelines continue working unchanged.
How long does it take to add a new connector?: Truto has a 48-hour SLA on any new connector. Custom integrations that Merge doesn’t support can be live in two business days.
Does Truto charge per connection?: No. There are zero extra fees per connection. Pricing is based on your plan, not on how many end-customers connect their accounts.

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