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Default

Atlassian
API integration

Ship Default features without building the integration. Full Atlassian API access via Proxy, normalized data through Unified APIs — extend models and mappings to fit your product.

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Atlassian

Use Cases

Why integrate with Atlassian

Common scenarios for SaaS companies building Atlassian integrations for their customers.

01

Automate employee onboarding and offboarding in Atlassian

HR and IT orchestration platforms can use Truto's Unified User Directory API to provision new hires into the right Atlassian workspaces, groups, and licenses on day one — and revoke access instantly on departure, reducing security risk and license waste.

02

Sync identity and group data across SaaS tools

Identity governance and SaaS management platforms need a single view of who has access to what. Pulling users, groups, and license assignments from Atlassian lets these platforms map identities across every tool in a customer's stack.

03

Monitor user activity for compliance and security

Security and compliance SaaS products can read Atlassian user activity data to detect anomalous logins, enforce access policies, and generate audit-ready reports — critical for customers in regulated industries.

04

Manage Atlassian license costs programmatically

SaaS spend management and IT finance platforms can read license and user data from Atlassian organizations to identify unused seats, flag over-provisioning, and help customers optimize their Atlassian spend.

What You Can Build

Ship these features with Truto + Atlassian

Concrete product features your team can ship faster by leveraging Truto’s Atlassian integration instead of building from scratch.

01

Automated Atlassian user provisioning

Create users in a customer's Atlassian workspace and assign them to the correct groups and licenses based on role data from your platform.

02

Cross-platform identity directory

Pull all users, groups, and workspace memberships from Atlassian alongside other SaaS tools to build a unified org chart and access map.

03

License utilization dashboard

Read Atlassian license assignments and user activity to surface unused or underutilized seats so customers can right-size their subscriptions.

04

Offboarding access revocation workflow

Automatically remove departing employees from Atlassian groups and revoke their licenses as part of a broader IT offboarding automation.

05

User activity audit log feed

Stream Atlassian user activity data into your security or compliance product for real-time monitoring and historical audit trails.

06

Organization-level workspace inventory

Enumerate all workspaces and organizations a customer manages in Atlassian to give IT admins a complete picture of their Atlassian footprint.

Unified APIs

Unified APIs for Atlassian

Skip writing code for every integration. Use Truto’s category-specific Unified APIs out of the box or customize the mappings with AI.

Unified User Directory API

Activities

Activities are the actions performed by users in the source application.

View Docs

Groups

Groups are a collection of users in the source application. In some applications, they might also be called Teams.

View Docs

Licenses

Licenses represent concepts like user seats in apps that support them

View Docs

Organizations

Organizations are the top level entity in the source application. Users are associated with an organization.

View Docs

Users

The User object represents a User.

View Docs

Workspaces

Workspaces represent concepts like teams, workspaces, projects in apps that support them

View Docs

How It Works

From zero to integrated

Go live with Atlassian in under an hour. No boilerplate, no maintenance burden.

01

Link your customer’s Atlassian account

Use Truto’s frontend SDK to connect your customer’s Atlassian account. We handle all OAuth and API key flows — you don’t need to create the OAuth app.

02

We handle authentication

Don’t spend time refreshing access tokens or figuring out secure storage. We handle it and inject credentials into every API request.

03

Call our API, we call Atlassian

Truto’s Proxy API is a 1-to-1 mapping of the Atlassian API. You call us, we call Atlassian, and pass the response back in the same cycle.

04

Unified response format

Every response follows a single format across all integrations. We translate Atlassian’s pagination into unified cursor-based pagination. Data is always in the result attribute.

FAQs

Common questions about Atlassian on Truto

Authentication, rate limits, data freshness, and everything else you need to know before you integrate.

What Atlassian data can I access through Truto's Unified User Directory API?

The Unified User Directory API exposes Activities, Groups, Licenses, Organizations, Users, and Workspaces. These map to Atlassian's organization and admin-level APIs, giving you the identity and access data needed for provisioning, compliance, and license management workflows.

How does authentication work for Atlassian integrations through Truto?

Truto handles OAuth 2.0 (3LO) flows for Atlassian Cloud. Your end users authorize access through a managed consent screen, and Truto stores and refreshes tokens automatically — you never need to manage credentials directly.

Does Truto handle Atlassian API rate limits?

Yes. Truto manages pagination and respects Atlassian's rate limit headers automatically, so your integration won't hit 429 errors or need custom retry logic.

Can I access Jira issues or Confluence pages through this integration?

The currently available Unified API for Atlassian is the User Directory API, which covers identity and access data. Ticketing and project management capabilities (like Jira issues) are not yet mapped but can be built on request — reach out to the Truto team to discuss your specific use case.

What if I need a specific Atlassian API endpoint that isn't covered by the Unified User Directory API?

Truto builds integrations on request. If you need access to additional Atlassian endpoints — such as Jira issue CRUD, Confluence content, or Bitbucket repositories — the Truto team can add support tailored to your requirements.

Does Truto support both Atlassian Cloud and Atlassian Data Center (on-premise)?

Truto's Atlassian integration is designed for Atlassian Cloud, which uses the REST and Admin APIs. If you have customers on Atlassian Data Center, contact the Truto team to discuss feasibility for your specific deployment scenario.

Atlassian

Get Atlassian integrated into your app

Our team understands what it takes to make a Atlassian integration successful. A short, crisp 30 minute call with folks who understand the problem.

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