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Files.com
API integration

Ship Default features without building the integration. Full Files.com API access via Proxy, normalized data through Unified APIs — extend models and mappings to fit your product.

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Files.com

Use Cases

Why integrate with Files.com

Common scenarios for SaaS companies building Files.com integrations for their customers.

01

Sync user access controls between your SaaS and Files.com

SaaS platforms managing sensitive file workflows need to ensure their internal RBAC stays in sync with their customers' Files.com environments. Integrating via Truto's Unified User Directory API lets you automatically provision, update, and deprovision Files.com users and groups as access changes in your product.

02

Automate identity governance for compliance-driven customers

Healthcare, financial services, and legal customers require that user deactivation in one system is immediately reflected across all connected file infrastructure. Offering a Files.com integration lets your SaaS enforce access revocation policies without manual IT intervention.

03

Map your SaaS roles and teams to Files.com groups

B2B platforms with team-based access models can mirror their internal organizational structure into Files.com groups, ensuring that the right people have access to the right folders without customers having to manually configure permissions in two places.

04

Offer native file infrastructure onboarding for new customer teams

When a customer adds a new department or team in your SaaS, you can automatically create corresponding Files.com users and group memberships, reducing onboarding friction and ensuring day-one file access for new hires.

What You Can Build

Ship these features with Truto + Files.com

Concrete product features your team can ship faster by leveraging Truto’s Files.com integration instead of building from scratch.

01

Automated user provisioning to Files.com

When a user is created in your SaaS, automatically provision a corresponding Files.com user account with the correct group memberships and role assignments.

02

Real-time user deprovisioning on offboarding

Instantly revoke a user's Files.com access when they are deactivated or removed from your platform, closing compliance gaps in regulated industries.

03

Group-based permission sync

Map your SaaS product's teams or departments to Files.com groups so folder-level permissions stay consistent without manual admin work.

04

User directory audit dashboard

Surface a unified view of which end users have active Files.com accounts and group memberships, giving your customers visibility into access across systems.

05

Bulk user import from Files.com

Let customers pull their existing Files.com user directory into your SaaS during onboarding so they don't have to recreate their team structure from scratch.

Unified APIs

Unified APIs for Files.com

Skip writing code for every integration. Use Truto’s category-specific Unified APIs out of the box or customize the mappings with AI.

Unified User Directory API

Groups

Groups are a collection of users in the source application. In some applications, they might also be called Teams.

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Roles

The Role object represents a role of a User.

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Users

The User object represents a User.

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How It Works

From zero to integrated

Go live with Files.com in under an hour. No boilerplate, no maintenance burden.

01

Link your customer’s Files.com account

Use Truto’s frontend SDK to connect your customer’s Files.com account. We handle all OAuth and API key flows — you don’t need to create the OAuth app.

02

We handle authentication

Don’t spend time refreshing access tokens or figuring out secure storage. We handle it and inject credentials into every API request.

03

Call our API, we call Files.com

Truto’s Proxy API is a 1-to-1 mapping of the Files.com API. You call us, we call Files.com, and pass the response back in the same cycle.

04

Unified response format

Every response follows a single format across all integrations. We translate Files.com’s pagination into unified cursor-based pagination. Data is always in the result attribute.

FAQs

Common questions about Files.com on Truto

Authentication, rate limits, data freshness, and everything else you need to know before you integrate.

What authentication method does Files.com use?

Files.com supports API key-based authentication. Users generate an API key from their Files.com admin panel, which Truto securely stores and manages on behalf of your end users so you don't have to handle credential lifecycle yourself.

What Unified APIs does Truto support for Files.com?

Truto currently supports the Unified User Directory API for Files.com, covering Users, Groups, and Roles. This enables CRUD operations for identity and access management workflows.

Are there additional Files.com-specific tools available through Truto?

Files.com-specific tools (such as file operations, Bundles, Inboxes, and Automations) are not pre-built but are available on request. Truto can build custom tools for any Files.com API endpoint your use case requires.

Does Files.com impose rate limits on API calls?

Yes, Files.com enforces rate limits on its REST API. Truto handles pagination and request management so your integration stays within limits without you having to build retry logic or backoff strategies.

Can I manage granular folder-level permissions through the integration?

The Unified User Directory API covers Users, Groups, and Roles. Folder-level permission management is a Files.com-specific capability that can be built as a custom tool on request through Truto.

What kind of companies typically connect their Files.com accounts?

Files.com is popular with mid-market and enterprise organizations in healthcare, financial services, legal, manufacturing, and government — companies that use it for secure managed file transfer, SFTP replacement, and compliance-governed file sharing with external partners.

Files.com

Get Files.com integrated into your app

Our team understands what it takes to make a Files.com integration successful. A short, crisp 30 minute call with folks who understand the problem.

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