Front
API integration

list_all_front_teammates

List teammates in Front. Returns id, email, username, first_name, last_name, license_type, is_admin, is_available, is_blocked, type, and custom_fields for each teammate.

get_single_front_teammate_by_id

Get a teammate in Front by id. Returns fields including id, email, username, first_name, last_name, license_type, is_admin, is_available, is_blocked, type, and custom_fields.

update_a_front_teammate_by_id

Update a teammate in Front. Requires id. Updates may include username, first_name, last_name, is_available, and custom_fields. Custom fields must be fully provided if updated, otherwise existing ones will be erased.

list_all_front_teams

List teams in Front. Returns an array of teams with id (unique identifier), name (team name), and _links.self (resource URL).

get_single_front_team_by_id

Get a specific team in Front by id. Returns id (unique identifier of the team), name (team name), inboxes (list of associated inboxes), and members (list of teammates with their details).

create_a_front_team

Add one or more teammates to a team in Front. Requires id. Takes teammate_ids in the request body. Returns no content on success.

delete_a_front_team_by_id

Remove one or more teammates from a team in Front. Requires id (team_id). No content is returned in the response.

list_all_front_conversations

List conversations in Front in reverse chronological order. Returns id, subject, status, assignee, recipient, tags, links, custom_fields, is_private, scheduled_reminders, and metadata.

get_single_front_conversation_by_id

Get a conversation in Front. Requires id. Returns fields including id (conversation identifier), subject (conversation subject), status (conversation status), assignee (assigned teammate), recipient (main recipient), tags (labels for classification), links (connected external resources), custom_fields (metadata), created_at (creation timestamp), waiting_since (oldest unreplied message), is_private, scheduled_reminders, and metadata (external_conversation_ids).

update_a_front_conversation_by_id

Update a conversation in Front. Requires id. Returns no content on success, 301 if merged (redirect to merged conversation), or 400 if invalid custom fields are provided.

create_a_front_conversation

Create a new discussion conversation in Front that only supports comments. Requires type, subject, and comment. Returns id, subject, status, assignee, recipient, tags, links, custom_fields, is_private, scheduled_reminders, and metadata in the response.

front_conversations_update_assignee

Update conversation assignee in Front. Requires id and assignee_id. Response returns no content on success and may redirect if conversation is merged.

front_conversations_update_reminders

Update conversation reminders in Front. Requires id. Snooze or unsnooze a conversation for a user. For private conversations, reminders can only be updated by the teammate who owns it. For shared conversations, reminders apply to all teammates in shared inboxes. Returns no content on success or a redirect if the conversation was merged.

list_all_front_inboxes

List inboxes in Front. Returns id, name, is_private, is_public, custom_fields, and related resource links for each inbox.

get_single_front_inbox_by_id

Get an inbox in Front. Requires id. Returns id (unique identifier), name (inbox name), is_private, is_public, custom_fields, and related links to teammates, conversations, channels, and owner.

create_a_front_inbox

Create an inbox in Front in the oldest active workspace accessible by the token. Requires name. Returns no content in the response. To specify a workspace, use the Create team inbox endpoint instead.

list_all_front_events

List events in Front. Returns events in reverse chronological order with fields including id (unique identifier), type (event type), emitted_at (timestamp), source, target, and conversation details.

get_single_front_event_by_id

Get a specific event in Front. Requires id. Returns event details including id (unique identifier), type (event type), emitted_at (timestamp), source (triggering resource), target (affected resource), and conversation (related conversation).

list_all_front_accounts

List accounts in Front. Returns id, name, logo_url, description, domains, external_id, custom_fields, created_at, and updated_at for each account.

get_single_front_account_by_id

Get account in Front by id. Returns id, name, logo_url, description, domains, external_id, custom_fields, created_at, updated_at, and related links.

create_a_front_account

Create a new account in Front. Requires name. Returns id, name, logo_url, description, domains, external_id, custom_fields, created_at, and updated_at.

delete_a_front_account_by_id

Delete an account in Front. Requires id. Returns no content in response.

update_a_front_account_by_id

Update account in Front using id. Returns id, name, logo_url, description, domains, external_id, custom_fields, created_at, and updated_at in the response.

list_all_front_tags

List all tags in Front. Returns id, name, description, highlight, is_private, is_visible_in_conversation_lists, created_at, and updated_at for each tag.

get_single_front_tag_by_id

Get a specific tag in Front using id. Returns id, name, description, highlight, is_private, is_visible_in_conversation_lists, created_at, and updated_at.

create_a_front_tag

Create a tag in Front using the legacy endpoint. Requires name. Returns id, name, description, highlight, is_private, is_visible_in_conversation_lists, created_at, and updated_at fields.

update_a_front_tag_by_id

Update a tag in Front. Requires id. Returns no content in response.

delete_a_front_tag_by_id

Delete a tag in Front. Requires id. Returns no content in the response.

list_all_front_inbox_teammates

List teammates with access to an inbox in Front. Requires inbox_id. Returns teammate id, email, username, first_name, last_name, license_type, is_admin, is_available, is_blocked, type, and custom_fields.

create_a_front_inbox_teammate

Add access for one or more teammates to a Front inbox. Requires id. Returns no content in the response.

delete_a_front_inbox_teammate_by_id

Remove one or more teammates from an inbox in Front. Requires inbox_id and teammate_ids. Returns no content on success.

list_all_front_account_contacts

List contacts for an account in Front. Requires account_id. Returns id, name, description, avatar_url, links, lists, handles, custom_fields, and is_private for each contact.

create_a_front_account_contact

Add contacts to an account in Front. Requires id. Returns no content in the response after successfully adding the specified contact_ids.

delete_a_front_account_contact_by_id

Delete contacts from a specific account in Front. Requires id for the account and contact_ids in the request body. Returns no content in the response.

create_a_front_channel_message

Create a new channel message in Front. Requires channel_id. Returns status indicating if the request was accepted and message_uid as the unique identifier for the created message.

list_all_front_channels

List channels in Front. Returns id (unique channel identifier), name, address, types (channel type), send_as, settings (undo_send_time, reply permissions), is_private, and is_valid fields for each channel.

get_single_front_channel_by_id

Get a specific channel in Front using id. Returns id, name, address, type, send_as, settings (undo_send_time, all_teammates_can_reply), is_private, and is_valid.

create_a_front_channel

Create a channel in an inbox in Front. Requires inbox_id and type. Returns no content on success.

update_a_front_channel_by_id

Update a channel in Front. Requires id. Returns no content in the response.

front_channels_validate

Validate an SMTP channel in Front using id. This asynchronously validates the SMTP settings and returns the status field indicating whether the request was accepted.

list_all_front_contacts

List contacts in Front. Returns id, name, description, avatar_url, links, lists, handles, custom_fields, and is_private for each contact.

get_single_front_contact_by_id

Get a specific contact in Front using id. Returns fields including id, name, description, avatar_url, links, lists, handles, custom_fields, and is_private.

create_a_front_contact

Create a new contact in Front. Requires handles. Returns id, name, description, avatar_url, links, lists, handles, custom_fields, and is_private.

update_a_front_contact_by_id

Update a contact in Front. Requires id. The response returns no content (204) on success.

delete_a_front_contact_by_id

Delete a specific contact in Front. Requires id. Returns no content in the response.

create_a_front_custom_message

Receive a custom message in Front. Requires channel_id. Returns status (accepted if successful) and message_uid for tracking the created message.

create_a_front_import_message

Import a message into Front for a specific inbox using inbox_id. Returns status indicating acceptance and message_uid to track the imported message.

create_a_front_conversation_comment

Create a comment in a conversation in Front. Requires conversation_id. Returns id as the comment identifier, author details (including id, email, username, and custom_fields), body of the comment, posted_at timestamp, attachments with metadata, and is_pinned status.

list_all_front_conversation_comments

List conversation comments in Front for a given conversation_id in reverse chronological order. Returns comments with id, author details, body, attachments, posted_at, and is_pinned fields.

get_single_front_conversation_comment_by_id

Get a specific comment in Front. Requires id. Returns id, author details (id, email, username, first_name, last_name), body, posted_at, attachments (id, url, filename, content_type, size, metadata), and is_pinned.

update_a_front_conversation_comment_by_id

Update a comment in Front. Requires id. Returns id, author details (id, email, username, name, type), body, posted_at, attachments with metadata, is_pinned, and related links.

front_conversation_comments_replies

Add a reply to a comment in Front. Requires id. Returns id, body, author details, posted_at, is_pinned, attachments, and related links.

front_conversation_comments_mentions

List teammates mentioned in a comment in Front. Requires id. Returns teammate details including id, email, username, first_name, last_name, is_admin, is_available, is_blocked, type, and custom_fields.

list_all_front_team_inboxes

List inboxes in a team in Front. Requires team_id. Returns id (unique inbox identifier), name (inbox name), is_private, is_public, and custom_fields.

create_a_front_team_inbox

Create a team inbox in Front. Requires team_id and name. Returns no content on success.

list_all_front_inbox_conversations

List inbox conversations in Front. Requires inbox_id. Returns conversation id, subject, status, assignee, recipient, tags, links, custom_fields, is_private, scheduled_reminders, and metadata.

list_all_front_conversation_messages

List messages in a conversation in Front. Requires conversation_id. Returns message id, type, created_at, subject, blurb, body, author, recipients, attachments, and metadata in reverse chronological order.

get_single_front_conversation_message_by_id

Get a specific conversation_message in Front using id. Returns id, type, subject, blurb, body, text, author details, recipients, attachments, signature, created_at timestamp, and metadata.

list_all_front_download_attachment

Download an attachment file in Front. Requires id. Response returns the binary content of the file along with Content-Type (MIME type) and Content-Length (file size in bytes).

list_all_front_conversation_custom_fields

List conversation custom fields in Front. Returns id, name, type, description for each field, and values if type is enum.

list_all_front_contact_custom_fields

List contact_custom_fields in Front. Returns id, name, description, type, and values for each custom field that can be attached to a Contact.

list_all_front_me

Get API token details in Front. Returns id (unique company id), name (company name), and _links.self (resource link).

list_all_front_account_custom_fields

List account custom fields in Front. Returns each custom field with id, name, description, type, and possible values if type is enum.

list_all_front_conversation_search

Search conversations in Front using query. Returns an array of conversations with fields such as id, subject, status, assignee, recipient, tags, links, custom_fields, created_at, waiting_since, is_private, scheduled_reminders, and metadata. Requires search_query.

create_a_front_message_template

Create a message template in Front. Requires name and body. Returns id, name, subject, body, attachments, is_available_for_all_inboxes, inbox_ids, and _links fields in the response.

list_all_front_message_templates

List message templates in Front. Returns id, name, subject, body, attachments, availability, and inbox_ids for each template.

get_single_front_message_template_by_id

Get a message template in Front by id. Returns id, name, subject, body, attachments, is_available_for_all_inboxes, inbox_ids, and related links in the response.

update_a_front_message_template_by_id

Update a specific message template in Front using id. Returns id, name, subject, body, attachments with metadata, is_available_for_all_inboxes, and inbox_ids.

delete_a_front_message_template_by_id

Delete a message template in Front. Requires id. The response confirms successful deletion with no content returned.

list_all_front_company_ticket_statuses

List company ticket statuses in Front. Returns id, name, category, description, created_at, and updated_at for each ticket status.

get_single_front_company_ticket_status_by_id

Get a specific company-ticket-status in Front using id. Returns id, name, category, description, created_at, updated_at, and link to the ticket status.

list_all_front_teammate_conversations

List conversations assigned to a teammate in Front using teammate_id. Returns id, subject, status, assignee details, recipient, tags, links, custom_fields, created_at, and metadata for each conversation.

get_single_front_analytics_export_by_id

Get an analytics export in Front. Requires id. Returns id, status, progress, created_at, filters, and if complete, url, filename, and size for downloading the export data.

create_a_front_analytics_export

Create a new analytics export in Front for messages or events between start and end. Returns id, status, progress, created_at, filters, and a link (_links.self) to check status and download the result.

get_single_front_analytics_report_by_id

Get an analytics report in Front using id. Returns uid of the report, status (running, done, failed), progress (0-100), and computed metrics with their id, type, and value.

create_a_front_analytics_report

Create a new analytics report in Front. Requires start, end, and metrics. The response includes uid (report identifier), status (running, done, failed), progress (0–100), metrics (computed values), and a _links.self URL to retrieve the report status and result.

front_application_event_trigger

Trigger an application-event in Front using application_uid. Requires event_type and app_object in the request. Returns no content on success.

list_all_front_comment_download_attachment

Download attachment for a specific comment in Front. Requires comment_id and id. Response returns the binary file along with Content-Type (MIME type) and Content-Length (file size in bytes).

list_all_front_message_template_download_attachment

Download an attachment for a message template in Front. Requires message_template_id and id. Returns binary file content along with Content-Type (MIME type) and Content-Length (file size in bytes).

list_all_front_message_download_attachment

Download attachment for a message in Front. Requires message_id and id. Returns binary content of the attachment file along with Content-Type (MIME type) and Content-Length (file size in bytes).

list_all_front_teammate_channels

List channels of a teammate in Front. Requires teammate_id. Returns id, name, address, types, send_as, settings, is_private, and is_valid for each channel.

list_all_front_team_channels

List team channels in Front. Requires team_id. Returns channel id for unique identifier, name for channel name, address for receiving messages, types for channel type, send_as for sender address, settings for configurations, and flags for privacy and validity.

list_all_front_contact_conversations

List conversations for a specific contact in Front. Requires contact_id. Returns id, subject, status, assignee, recipient, tags, links, custom_fields, created_at, and metadata for each conversation.

list_all_front_teammate_contacts

List teammate contacts in Front. Requires teammate_id. Returns contacts with id, name, description, avatar_url, links, lists, handles, custom_fields, and is_private.

create_a_front_teammate_contact

Create a teammate contact in Front. Requires teammate_id. Returns id (unique identifier), name, description, avatar_url, links, lists, handles, custom_fields, and is_private fields for the created contact.

list_all_front_team_contact

List contacts of a team in Front. Requires team_id. Returns id, name, description, avatar_url, links, lists, handles, custom_fields, and is_private for each contact.

create_a_front_team_contact

Create a team contact in Front. Requires team_id. Returns id (unique contact identifier), name, description, avatar_url, links, lists, handles, custom_fields, and is_private.

create_a_front_contact_handle

Create a new contact handle in Front for a specific contact. Requires contact_id. Returns 204 No Content on success, indicating the handle was successfully added.

delete_a_front_contact_handle_by_id

Delete a contact handle in Front. Requires contact_id, handle, and source. Returns no content.

list_all_front_contact_lists

List contact lists in Front. Returns id, name, is_private, and related links for each contact list.

create_a_front_contact_list

Create a contact list in Front using the oldest active workspace available to the token. Requires name. Returns no content in the response.

delete_a_front_contact_list_by_id

Delete a contact list in Front. Requires id. Returns no content in the response.

list_all_front_contact_list_contacts

List contacts in a contact list in Front. Requires contact_list_id. Returns id, name, description, avatar_url, links, lists, handles, custom_fields, and is_private for each contact.

create_a_front_contact_list_contact

Add contacts to a specific contact list in Front. Requires id. Returns no content in the response after successfully adding contacts.

delete_a_front_contact_list_contact_by_id

Remove contacts from a contact list in Front. Requires contact_list_id and contact_ids. Returns no content if successful.

list_all_front_teammate_contact_lists

List contact lists for a specific teammate in Front. Requires teammate_id. Returns id (unique list identifier), name (list name), and is_private (privacy status).

create_a_front_teammate_contact_list

Create a new teammate contact list in Front. Requires teammate_id. Returns 204 No Content on success.

list_all_front_team_contact_lists

List team contact lists in Front for a given team_id. Returns id (unique identifier), name (list name), and is_private (privacy status) along with related resource links.

create_a_front_team_contact_list

Create a new team contact list in Front. Requires team_id. Returns no content in the response.

list_all_front_contact_notes

List notes for a contact in Front. Requires contact_id. Returns author details (id, email, username, first_name, last_name, type), body of the note, created_at timestamp, and links to related resources.

create_a_front_contact_note

Create a new contact note in Front for a specific contact using contact_id. Returns author details (id, email, username, name, availability, type, custom_fields), body (content of the note), created_at (timestamp), and related links.

list_all_front_conversation_events

List conversation events in Front for a given conversation_id in reverse chronological order. Returns each event with id, type, emitted_at, source, target, and conversation details.

list_all_front_conversation_followers

List teammates following a conversation in Front. Requires conversation_id. Returns teammate fields including id, email, username, first_name, last_name, license_type, is_admin, is_available, is_blocked, type, and custom_fields.

create_a_front_conversation_follower

Add conversation followers in Front. Requires id and teammate_ids. Returns no content on success or a redirect if the conversation was merged.

delete_a_front_conversation_follower_by_id

Delete conversation followers in Front. Requires id for conversation and teammate_ids in request body. Removes specified teammates from the followers list. Returns 204 on success or 301 if conversation has been merged.

list_all_front_conversation_inboxes

List inboxes for a conversation in Front. Requires id. Returns id, name, is_private, is_public, custom_fields, and related links for each inbox.

create_a_front_conversation_link

Add conversation links in Front using id. Requires either link_ids or link_external_urls request parameter (not both). No content is returned in the response.

delete_a_front_conversation_link_by_id

Delete one or more links from a specific conversation in Front. Requires conversation_id and link_ids. Returns no content on success or a redirect if the conversation is merged.

create_a_front_conversation_tag

Add one or more tags to a conversation in Front. Requires id. The response returns 204 No Content on success or 301 if the conversation has been merged.

delete_a_front_conversation_tag_by_id

Remove one or more tags from a specific conversation in Front. Requires id. Returns no content on success, or a redirect if the conversation has been merged.

list_all_front_inbox_custom_fields

List inbox custom fields in Front. Returns id, name, description, type, and possible enum values for fields that can be attached to an inbox.

list_all_front_links_custom_fields

List Link's custom fields in Front. Returns id, name, description, type, and values for enum fields.

list_all_front_teammates_custom_fields

List teammate's custom fields in Front. Returns id (unique identifier), name (field name), description (field description), type (data type), and values (for enum types) for each custom field.

list_all_front_drafts

List drafts in a conversation in Front. Requires conversation_id. Returns draft details including id, type, subject, body, author, recipients, attachments, draft_mode, error_type, created_at, and metadata.

create_a_front_draft

Create a draft in Front for a given channel_id. Requires channel_id and body. Returns draft details including id, subject, body, recipients, author, draft_mode, created_at, and attachments.

delete_a_front_draft_by_id

Delete a draft in Front. Requires id and version. Returns no content in the response.

update_a_front_draft_by_id

Update a draft in Front using id. Returns fields including id (unique message identifier), message_uid (secondary identifier), type (message type), is_inbound (direction), draft_mode (visibility), version (current draft version), created_at (timestamp), subject, blurb (preview), author (teammate info), recipients, body, text (plain body), attachments, signature, and metadata.

front_drafts_reply

Create a draft reply in Front for the last message in a conversation using conversation_id. Returns message id, message_uid, type, is_inbound, draft_mode, subject, blurb, author, recipients, body, text, attachments, signature, and metadata.

list_all_front_inbox_channels

List inbox channels in Front for a given inbox_id. Returns id, name, address, types, send_as, settings, is_private, and is_valid for each channel.

list_all_front_knowledge_bases

List knowledge bases in Front. Returns id, type, locales, created_at, updated_at, and _links for each knowledge base.

get_single_front_knowledge_base_by_id

Get a knowledge base in Front. Requires id. Returns id, type, locales, created_at, updated_at, and links to related articles and categories.

create_a_front_knowledge_base

Create a knowledge base in Front. Requires name. Returns id (unique identifier), name, status (published or unpublished), type (internal or external), locale, created_at, updated_at, and related resource links in the response.

update_a_front_knowledge_base_by_id

Update knowledge base in Front using id. Will republish if currently published. Returns id, name, status, type, locale, created_at, updated_at, and related resource links.

get_single_front_knowledge_base_content_by_id

Get knowledge base content in Front by id. Requires id. Returns id, name, status, type, locale, created_at, updated_at, and links to related articles and categories.

list_all_front_knowledge_base_categories

List categories in a knowledge base in Front. Requires knowledge_base_id. Returns id, slug, is_hidden, locales, created_at, updated_at, and related links for each category.

list_all_front_knowledge_base_articles

List knowledge-base-articles in Front for a specific knowledge_base_id. Returns id (unique identifier), slug (article URL slug), locales (supported languages), created_at (creation timestamp), and updated_at (last updated timestamp).

get_single_front_knowledge_base_article_by_id

Get a knowledge base article in Front. Requires id. Returns id, slug, locales, created_at, updated_at, and links to related resources.

delete_a_front_knowledge_base_article_by_id

Delete a knowledge base article in Front. Requires id. Returns id, slug, locales, created_at, updated_at, and _links for the deleted article.

get_single_front_knowledge_base_article_content_by_id

Get knowledge base article content in Front using id. Returns id, slug, name, status, keywords, content, locale, attachments, and metadata about the article including creation, update, and last edit timestamps.

update_a_front_knowledge_base_article_content_by_id

Update knowledge base article content in Front using id. Returns id, slug, name, status, keywords, content, locale, attachments, and metadata such as created_at, updated_at, and last_edited_at.

create_a_front_knowledge_base_article_content

Create knowledge-base-article-content in Front within a knowledge base using knowledge_base_id. Returns id, slug, name, status, keywords, content, locale, attachments, created_at, updated_at, and last_edited_at.

front_knowledge_base_article_content_download

Download attachment from a knowledge-base article in Front. Requires article_id and id. Returns the binary file content along with Content-Type (MIME type) and Content-Length (file size in bytes) in the response.

list_all_front_links

List links in Front. Returns id (unique identifier), name (display name), type (link type), external_url (external reference), and custom_fields (custom metadata).

get_single_front_link_by_id

Get a specific link in Front using id. Returns id, name, type, external_url, custom_fields, and _links.self, which describe the external resource and its metadata.

create_a_front_link

Create a link in Front. Requires either pattern or external_url (but not both). Returns id, name, type, external_url, custom_fields, and _links for the created or updated link.

update_a_front_link_by_id

Update a link in Front by id. Requires id. Returns no content in the response.

list_all_front_link_conversations

List conversations linked to a specific link in Front. Requires id. Returns conversations with fields including id, subject, status, assignee, recipient, tags, links, custom_fields, created_at, and metadata.

list_all_front_company_rules

List company rules in Front. Returns id (unique identifier), name (rule name), actions (list of rule actions), and is_private (individual rule indicator).

list_all_front_rules

List rules in Front. Returns id, name, actions describing the rule behavior, is_private indicating rule scope, and related links including owner.

get_single_front_rule_by_id

Get a specific rule in Front using id. Returns id, name, actions (list of rule actions), is_private (whether individual), and _links (self and owner references).

list_all_front_teammate_rules

List teammate rules in Front. Requires teammate_id. Returns id (rule identifier), name (rule name), actions (list of actions), and is_private (rule visibility).

list_all_front_team_rules

List rules of a specific team in Front. Requires team_id. Returns id (rule identifier), name (rule name), actions (list of actions), and is_private (whether the rule is individual).

list_all_front_child_message_templates

Get child message templates in Front for a specific message_template_folder_id. Returns id, name, created_at, updated_at, and _links for each template.

create_a_front_child_message_template

Create a child message template in Front. Requires message_template_folder_id. Returns id, name, subject, body, attachments, is_available_for_all_inboxes, and inbox_ids of the created template.

list_all_front_teammate_message_templates

List message templates for a specific teammate in Front. Requires teammate_id. Returns id, name, subject, body, attachments, is_available_for_all_inboxes, and inbox_ids for each message template.

create_a_front_teammate_message_template

Create a message template for a teammate in Front. Requires teammate_id. Response returns id, name, subject, body, attachments, is_available_for_all_inboxes, and inbox_ids.

list_all_front_team_message_templates

List team message templates in Front for a specific team using team_id. Returns id (unique identifier), name (template name), subject, body, attachments (with metadata), is_available_for_all_inboxes, and inbox_ids.

create_a_front_team_message_template

Create a team message template in Front for the given team_id. Returns id, name, subject, body, attachments, is_available_for_all_inboxes, and inbox_ids.

list_all_front_message_template_folders

List message template folders in Front. Returns id, name, created_at, updated_at, and related links for each folder.

get_single_front_message_template_folder_by_id

Get a message template folder in Front by id. Returns id, name, created_at, updated_at, and related links for owner, parent_folder, child_folders, and child_answers.

create_a_front_message_template_folder

Create a new message template folder in Front in the oldest active workspace accessible by the token. Requires name. Returns id, name, created_at, updated_at, and related links in the response.

update_a_front_message_template_folder_by_id

Update a message template folder in Front. Requires id. Returns id, name, created_at, updated_at, and _links with related owner, parent_folder, child_folders, and child_answers.

delete_a_front_message_template_folder_by_id

Delete a message template folder in Front by id. This will also remove its child folders and templates. The response returns status indicating deletion acceptance and message_template_folder_id of the deleted folder.

list_all_front_child_folders

Get child message template folders in Front by providing id. Returns each folder's id, name, creation and update timestamps, and related links including parent, children, owner, and contained message templates.

create_a_front_child_folder

Create a child folder in Front under a parent message_template_folder_id. Returns id, name, _links, created_at, and updated_at for the new folder.

list_all_front_teammate_folders

List message template folders for a specific teammate in Front. Requires teammate_id. Returns id, name, created_at, updated_at, and resource links for each folder.

create_a_front_teammate_folder

Create a new message template folder for a teammate in Front. Requires teammate_id. Returns id, name, created_at, updated_at, and _links for navigation.

list_all_front_team_folders

List team folders in Front for the given team_id. Returns id, name, created_at, updated_at, and related links for each message template folder.

create_a_front_team_folder

Create a new team folder in Front for a given team_id. Returns id, name, created_at, updated_at, and related links for the folder.

list_all_front_shifts

List shifts in Front. Returns id, name, color, timezone, times (shift intervals per day), created_at, and updated_at for each shift.

get_single_front_shift_by_id

Get a specific shift in Front using id. Returns id, name, color, timezone, times for each day, created_at, updated_at, and related links for teammates and owner.

create_a_front_shift

Create a shift in Front. Requires name, color, timezone, times, and teammate_ids. Returns id (unique identifier), name, color, timezone, times (daily intervals), created_at, and updated_at.

update_a_front_shift_by_id

Update a shift in Front. Requires id. Returns no content in the response upon success. Key fields to update include name, color, timezone, times (with start and end per day), and teammate_ids.

list_all_front_shift_teammates

List teammates assigned to a shift in Front. Requires shift_id. Returns id, email, username, first_name, last_name, is_admin, is_available, is_blocked, type, and custom_fields for each teammate.

create_a_front_shift_teammate

Add teammates to a shift in Front. Requires id of the shift. The teammates must belong to the team that owns the shift. Returns no content on success.

delete_a_front_shift_teammate_by_id

Remove teammates from a shift in Front. Requires id. Returns no content in response.

list_all_front_teammate_shifts

List teammate shifts in Front. Requires teammate_id. Returns id, name, color, timezone, times, created_at, and updated_at for each shift.

list_all_front_team_shifts

List team-shifts in Front for a given team_id. Returns shift id, name, color, timezone, times per day, and created_at/updated_at timestamps.

create_a_front_team_shift

Create a team shift in Front. Requires team_id. Returns id (unique identifier of the shift), name, color, timezone, times (shift intervals), created_at, and updated_at.

get_single_front_signature_by_id

Get a specific signature in Front. Requires id. Returns id, name, body, sender_info, is_private, is_visible_for_all_teammate_channels, is_default, channel_ids, and related links.

update_a_front_signature_by_id

Update a signature in Front using id. Returns id, name, body, sender_info, is_private, is_visible_for_all_teammate_channels, is_default, and channel_ids in the response.

delete_a_front_signature_by_id

Delete a specific signature in Front. Requires id. Returns no content in the response upon successful deletion.

list_all_front_teammate_signatures

List teammate signatures in Front. Requires teammate_id. Returns id, name, body, sender_info, is_private, is_visible_for_all_teammate_channels, is_default, and channel_ids for each signature.

create_a_front_teammate_signature

Create a teammate signature in Front. Requires teammate_id, name, and body. Returns id, name, body, sender_info, is_private, is_visible_for_all_teammate_channels, is_default, channel_ids, and links in the response.

list_all_front_team_signatures

List team signatures in Front for a given team_id. Returns id, name, body, sender_info, is_private, is_visible_for_all_teammate_channels, is_default, and channel_ids for each signature.

create_a_front_team_signature

Create a new team signature in Front for a given team_id. Returns id, name, body, sender_info, is_visible_for_all_teammate_channels, is_default, is_private, channel_ids, and links to related resources.

list_all_front_company_tags

List company tags in Front. Returns id, name, description, highlight, is_private, is_visible_in_conversation_lists, created_at, and updated_at for each tag.

create_a_front_company_tag

Create a company tag in Front. Requires name. Returns id (unique identifier), name, description, highlight color, is_private, is_visible_in_conversation_lists, created_at, and updated_at.

list_all_front_tag_children

List child tags of a specific tag in Front. Requires id. Returns id, name, description, highlight, is_private, is_visible_in_conversation_lists, created_at, updated_at, and related links.

create_a_front_tag_child

Create a child tag in Front under a specific tag using id. Returns tag fields including id, name, description, highlight, is_private, is_visible_in_conversation_lists, created_at, and updated_at.

list_all_front_tagged_conversations

List conversations tagged with a specific tag in Front. Requires id. Returns conversation id, subject, status, assignee, recipient, tags, links, custom_fields, is_private, scheduled_reminders, and metadata.

list_all_front_teammate_tags

List tags for a teammate in Front. Requires teammate_id. Returns id, name, description, highlight, is_private, is_visible_in_conversation_lists, created_at, and updated_at for each tag.

create_a_front_teammate_tag

Create a teammate tag in Front. Requires teammate_id. Returns id, name, description, highlight, is_private, is_visible_in_conversation_lists, created_at, and updated_at.

list_all_front_team_tags

List team tags in Front for a given team_id. Returns id, name, description, highlight, is_private, is_visible_in_conversation_lists, created_at, and updated_at for each tag.

create_a_front_team_tag

Create a team tag in Front. Requires team_id. Returns tag id, name, description, highlight, is_private, is_visible_in_conversation_lists, created_at, updated_at, and related resource links in the response.

list_all_front_teammate_groups

List teammate groups in Front. Returns id, name, description, is_managed_by_scim, permissions, and related links for each teammate group.

get_single_front_teammate_group_by_id

Get a teammate group in Front by id. Returns id, name, description, is_managed_by_scim, permissions (with access and contact_list_ids), and related links to teammates, teams, and inboxes.

create_a_front_teammate_group

Create a new teammate group in Front. Requires name. Returns id (unique identifier), name, description, is_managed_by_scim, permissions, and links to related teammates, teams, and inboxes.

update_a_front_teammate_group_by_id

Update a teammate group in Front. Requires id. Returns no content. You cannot modify a teammate group managed by SCIM.

delete_a_front_teammate_group_by_id

Delete a teammate group in Front. Requires id. You cannot delete a teammate group that is managed by SCIM. Returns no content in the response.

list_all_front_teammate_group_inboxes

List inboxes for a teammate group in Front. Requires teammate_group_id. Returns inbox id, name, is_private, is_public, custom_fields, and related resource links.

create_a_front_teammate_group_inbox

Add teammate group inboxes in Front using teammate_group_id. Links non-public inboxes from teams already in the group. Returns no content in the response.

delete_a_front_teammate_group_inbox_by_id

Delete teammate group inboxes in Front. Requires teammate_group_id. Unlinks the specified non-public inboxes from the teammate group. Returns no content in the response.

list_all_front_teammate_group_teammates

List teammates in a specific teammate group in Front. Requires teammate_group_id. Returns id, email, username, first_name, last_name, is_admin, is_available, is_blocked, type, and custom_fields for each teammate.

create_a_front_teammate_group_teammate

Add teammates to a specific teammate group in Front using id. Returns no content. You cannot modify a teammate group that is managed by SCIM.

delete_a_front_teammate_group_teammate_by_id

Remove teammates from a teammate group in Front. Requires id (teammate_group_id). You must provide teammate_ids in the request body. Groups managed by SCIM cannot be modified. Returns no content on success.

list_all_front_teammate_group_teams

List teams added to the teammate group in Front. Requires teammate_group_id. Returns team id, name, and links to the team resource.

create_a_front_teammate_group_team

Add teams to a teammate group in Front. Requires teammate_group_id. Automatically links public inboxes; non-public inboxes must be added separately. Returns no content in the response.

delete_a_front_teammate_group_team_by_id

Remove teams from a teammate group in Front. Requires teammate_group_id. Unlinks associated team inboxes. Request must include team_ids to remove. Returns no content.