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Default · Beta

Ninjaone
API integration

Ship Default features without building the integration. Full Ninjaone API access via Proxy, normalized data through Unified APIs, and 20+ MCP-ready tools for AI agents — all extensible to your exact use case.

Built for specific customer use cases. Issues are resolved quickly.

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Ninjaone

Use Cases

Why integrate with Ninjaone

Common scenarios for SaaS companies building Ninjaone integrations for their customers.

01

Automate endpoint compliance evidence collection

Compliance platforms can pull device inventories, installed software, disk encryption status, and patch history from NinjaOne to automatically generate audit evidence for SOC2, HIPAA, and ISO 27001 — eliminating manual screenshot collection for end users.

02

Sync IT assets into a unified hardware ledger

IT asset management platforms can ingest NinjaOne's device fleet, software inventory, and organization hierarchy to maintain a real-time source of truth across all endpoint management tools their customers use.

03

Route NinjaOne alerts into external helpdesk workflows

ITSM and helpdesk products can pull NinjaOne alerts and activity logs to automatically create and enrich support tickets with device context, reducing mean time to resolution without requiring technicians to switch tools.

04

Power per-endpoint billing for MSP clients

Billing and PSA platforms can query NinjaOne organizations and their associated device counts to automate monthly invoicing for MSPs who charge clients on a per-device basis.

05

Enrich support tickets with real-time device telemetry

Helpdesk and conversational AI products can search for a user's device in NinjaOne and surface hardware specs, activity logs, and active alerts directly inside the ticket UI, giving technicians immediate context.

What You Can Build

Ship these features with Truto + Ninjaone

Concrete product features your team can ship faster by leveraging Truto’s Ninjaone integration instead of building from scratch.

01

Automated disk encryption audit dashboard

Fetch all devices and their disk metadata via the Unified MDM API and NinjaOne disk endpoints to flag unencrypted volumes across the entire fleet.

02

Shadow IT detection from endpoint software inventory

Continuously sync installed software across all managed devices using the software inventory endpoint and cross-reference against an approved application allowlist.

03

Multi-tenant organization provisioning

Allow MSP-focused products to create and update NinjaOne organizations directly from their own onboarding flows, keeping client records in sync across billing, CRM, and endpoint management.

04

Device-to-user mapping for access reviews

Combine the Unified User Directory API with the Unified MDM API to map every managed device to its assigned user, powering identity-aware compliance checks and access reviews.

05

Alert-to-ticket pipeline with device context

Ingest NinjaOne alerts and device activity logs and attach full device details — OS version, patch history, active alerts — to tickets created in an external helpdesk system.

06

Patch compliance trend reporting

Pull per-device software patch history to generate compliance trend reports showing patch deployment rates, overdue patches, and remediation timelines across organizations.

SuperAI

Ninjaone AI agent tools

Comprehensive AI agent toolset with fine-grained control. Integrates with MCP clients like Cursor and Claude, or frameworks like LangChain.

list_all_ninjaone_users

List users in Ninjaone. Returns user id, firstName, lastName, email, phone, enabled, administrator, userType, invitationStatus, organizationId, deviceIds, tags, custom fields, and roles if includeRoles is true.

list_all_ninjaone_activities

List activities in Ninjaone. Returns activity log with fields id, activityTime, deviceId, severity, priority, seriesUid, activityType, statusCode, status, activityResult, sourceConfigUid, sourceName, subject, userId, message, type, and data.

list_all_ninjaone_alerts

List active alerts in Ninjaone. Returns alert uid, deviceId, message, createTime, updateTime, sourceType, sourceConfigUid, sourceName, subject, userId, psaTicketId, ticketTemplateId, data, and detailed device information including id, organizationId, locationId, nodeClass, approvalStatus, offline status, displayName, systemName, dnsName, netbiosName, created, lastContact, lastUpdate, tags, maintenance status, and references.

list_all_ninjaone_devices

List devices in Ninjaone. Returns device id, organizationId, locationId, nodeClass, approvalStatus, offline status, displayName, systemName, dnsName, netbiosName, created, lastContact, lastUpdate, tags, maintenance status, and references including organization, location, rolePolicy, policy, role, backupUsage, and warranty.

get_single_ninjaone_device_by_id

Get device details by id in Ninjaone. Returns id, parentDeviceId, organizationId, locationId, nodeClass, nodeRoleId, rolePolicyId, policyId, approvalStatus, offline, displayName, systemName, dnsName, netbiosName, created, lastContact, lastUpdate, userData, tags, fields, maintenance status, references, ipAddresses, macAddresses, publicIP, notes, and deviceType.

update_a_ninjaone_device_by_id

Update specific device information in Ninjaone using id. Allows updating displayName, userData, nodeRoleId, policyId, organizationId, locationId, and warranty details. Returns the updated device data in the response.

list_all_ninjaone_device_activity_logs

Get activity logs for a device in Ninjaone using device_id. Returns activities array with id, activityTime, deviceId, severity, priority, seriesUid, activityType, statusCode, status, activityResult, sourceConfigUid, sourceName, subject, userId, message, type, and data fields.

list_all_ninjaone_device_alerts

Get list of active alerts for device by id in Ninjaone. Returns alert uid, deviceId, message, createTime, updateTime, sourceType, sourceConfigUid, sourceName, subject, userId, psaTicketId, ticketTemplateId, data, and detailed device info including id, displayName, systemName, and status.

list_all_ninjaone_device_software_patch_history

Get software patch installation history for device with device_id in Ninjaone. Returns patch id, productIdentifier, title, impact, status, type, and installedAt timestamp.

list_all_ninjaone_device_software

Get a list of software installed on the device in NinjaOne. Requires device_id. Returns installDate, location, name, publisher, size, version, and productCode for each software.

list_all_ninjaone_software_inventory

Get list of software installed on devices in Ninjaone. Returns installDate, location, name, publisher, size, version, productCode, deviceId, and timestamp for each software entry. Supports filtering by installedAfter and installedBefore dates.

list_all_ninjaone_tickets

Run a board in Ninjaone to get a list of tickets matching the board condition and filters. Requires board_id. Returns ticket data array and metadata including columns, sortBy, attributes, filters, and export column names.

get_single_ninjaone_ticket_by_id

Get information about a specific ticket in Ninjaone by id. Returns fields including id, version, clientId, subject, status (name, displayName, statusId), type, priority, severity, source, tags, ccList (uids, emails), createTime, deleted, and attributeValues.

list_all_ninjaone_ticket_boards

List ticket boards in Ninjaone. Returns id, uid, name, description, conditions, createTime, updateTime, system flag, columns, sortBy, and ticketCount for each board.

list_all_ninjaone_device_disks

Get device disk details for the device identified by device_id in NinjaOne. Returns bytesPerSector, description, interfaceType, manufacturer, mediaType, model, name, partitionCount, serialNumber, size, smartCapable, and status fields.

list_all_ninjaone_organizations

List organizations in Ninjaone with detailed information including locations, policy mappings, and settings such as trayicon, splashtop, teamviewer, backup, and psa. Returns fields like id, name, description, locations, policies, and settings.

get_single_ninjaone_organization_by_id

Get organization details in Ninjaone using id. Returns name, description, locations with addresses, policies with nodeRoleId and policyId, and settings for trayicon, teamviewer, splashtop, backup, and psa.

create_a_ninjaone_organization

Create a new organization in Ninjaone. Returns organization details including id, name, description, nodeApprovalMode, tags, locations with id, and related settings configurations.

update_a_ninjaone_organization_by_id

Update an existing organization in Ninjaone using id. Allows modifying the organization's name, description, nodeApprovalMode, tags, userData, and fields. Returns the updated organization details in the response.

list_all_ninjaone_search_devices

Search devices in Ninjaone using query parameter q. Returns a list of devices matching the search term. Each device includes id, uid, displayName, systemName, and status fields in the response.

list_all_ninjaone_user_roles

List user roles in Ninjaone. Returns id, name, type, and description for each role, along with members containing id, email, name, and source.

Why Truto

Why use Truto’s MCP server for Ninjaone

Other MCP servers give you a static tool list for one app. Truto gives you a managed, multi-tenant MCP infrastructure across 650+ integrations.

01

Auto-generated, always up to date

Tools are dynamically generated from curated documentation — not hand-coded. As integrations evolve, tools stay current without manual maintenance.

02

Fine-grained access control

Scope each MCP server to read-only, write-only, specific methods, or tagged tool groups. Expose only what your AI agent needs — nothing more.

03

Multi-tenant by design

Each MCP server is scoped to a single connected account with its own credentials. The URL itself is the auth token — no shared secrets, no credential leaking across tenants.

04

Works with every MCP client

Standard JSON-RPC 2.0 protocol. Paste the URL into Claude, ChatGPT, Cursor, or any MCP-compatible agent framework — tools are discovered automatically.

05

Built-in auth, rate limits, and error handling

Tool calls execute through Truto’s proxy layer with automatic OAuth refresh, rate-limit handling, and normalized error responses. No raw API plumbing in your agent.

06

Expiring and auditable servers

Create time-limited MCP servers for contractors or automated workflows. Optional dual-auth requires both the URL and a Truto API token for high-security environments.

Unified APIs

Unified APIs for Ninjaone

Skip writing code for every integration. Use Truto’s category-specific Unified APIs out of the box or customize the mappings with AI.

Unified User Directory API

Organizations

Organizations are the top level entity in the source application. Users are associated with an organization.

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Roles

The Role object represents a role of a User.

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Users

The User object represents a User.

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Unified MDM API

Apps

Core resource which represents a software application installed on a managed device. Installed software is typically mapped to installed applications, installed programs, packages, or inventory items depending on the underlying product.

View Docs

Devices

Core resource which represents a managed device in an MDM or RMM system. Devices are typically mapped to endpoints, nodes, or assets depending on the underlying product.

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Organizations

Organization represents the company or the entity using the MDM or RMM system. An Organization can have one or more Users, Devices and Apps enrolled.

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Users

Users represent the people using the underlying MDM or RMM system. They are usually called employees, contractors, admins, etc.

View Docs

How It Works

From zero to integrated

Go live with Ninjaone in under an hour. No boilerplate, no maintenance burden.

01

Link your customer’s Ninjaone account

Use Truto’s frontend SDK to connect your customer’s Ninjaone account. We handle all OAuth and API key flows — you don’t need to create the OAuth app.

02

We handle authentication

Don’t spend time refreshing access tokens or figuring out secure storage. We handle it and inject credentials into every API request.

03

Call our API, we call Ninjaone

Truto’s Proxy API is a 1-to-1 mapping of the Ninjaone API. You call us, we call Ninjaone, and pass the response back in the same cycle.

04

Unified response format

Every response follows a single format across all integrations. We translate Ninjaone’s pagination into unified cursor-based pagination. Data is always in the result attribute.

FAQs

Common questions about Ninjaone on Truto

Authentication, rate limits, data freshness, and everything else you need to know before you integrate.

What authentication method does the NinjaOne integration use?

NinjaOne uses OAuth 2.0 for API authentication. Truto handles the full OAuth flow — token exchange, refresh, and secure storage — so your end users simply authorize the connection and you never manage credentials directly.

Which Truto Unified APIs does NinjaOne map to?

NinjaOne maps to the Unified User Directory API (Organizations, Roles, Users) and the Unified MDM API (Apps, Devices, Organizations, Users). This means you can read NinjaOne data using Truto's standardized schemas alongside other MDM and directory providers.

Can I write data back to NinjaOne, or is the integration read-only?

The integration supports both read and write operations. You can create and update organizations, and update device records by ID, in addition to listing and fetching all supported resources.

How does Truto handle pagination for large NinjaOne fleets?

Truto automatically manages cursor-based and offset pagination across all NinjaOne list endpoints. Whether your customer has 50 devices or 50,000, you get complete results through Truto's standardized pagination interface without writing provider-specific logic.

Can I search for a specific device by hostname or other criteria?

Yes. The integration includes a device search endpoint (list_all_ninjaone_search_devices) that lets you query devices by specific criteria, which is useful for looking up a device in the context of a support ticket or user request.

What device-level detail can I access beyond basic inventory?

Beyond core device metadata, you can fetch disk and partition details, installed software lists, software patch history, device-specific activity logs, and device-specific alerts — giving you deep telemetry for compliance, security posture, and troubleshooting use cases.

Ninjaone

Get Ninjaone integrated into your app

Our team understands what it takes to make a Ninjaone integration successful. A short, crisp 30 minute call with folks who understand the problem.

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